"If you or some one you know of would like a free evaluation of your current mailroom operation, where we'll run and present potential ROI and savings, we'll arrange a discreet and swift process that should take only an hour or so."
Good Morning Folks,
Today's subject is one close to my heart, for my career began selling postage meters to Legal and Wall Street financial firms, representing a disruptive competitor who was introducing innovation in an industry that hadn't had any in 20 years and was dominated by one brand— Pitney Bowes— a name for whom like with Kleenex and Tissues was so entrenched in the hearts ad minds of administrators, it became indistinguishable from the Post Office itself. And was the defacto standard for 90% of the market.
Well that was before I joined the industry and a then competitor with the (re) IMAGINE spirit of FSO today, that totally envisioned new possibilities for the mailroom. Companies went from the lost productivity of standing in line for hours at the post office to refill their meters, to getting instant refills by modem and phone. Costs savings of 20% were made possible by digital products that eliminated manual guesswork and human error.
Our digital products took off by storm, allowing me to become an expert on legal and financial needs and applications which led to the introduction of outsourcing. Many of the contacts I made during my years in postage meter sales have become lifelong friends and business associates. I am proud to count some of my very first clients as loyal supporters and partners with FSO.
According to Wikipedia:
A postage meter is a mechanical device used to create and apply physical evidence of postage (or franking) to mailed matter. Postage meters are regulated by a country's postal authority; for example, in the United States, theUnited States Postal Service specifies the rules for the creation, support, and use of postage meters. A postage meter imprints an amount of postage, functioning as a postage stamp, a cancellation and a dated postmark all in one. The meter stamp serves as proof of payment and eliminates the need for adhesive stamps.[1]
Since the issuance of adhesive stamps in 1840, postal officials have been concerned about security against stamp theft and how to process mail in a timely fashion[1] One solution was a postage stamp affixing machine, introduced in the 1880s.[2][3]
As early as 1884, a Norwegian, Engle Frankmussler (later anglisized to Edward Franks), obtained a British patent for a device that would print a “stamp” on an envelope and record the amount of postage by means of a counting device, or Franking machine, he presented this design at the 1886 Worlds Fair. Inventors in Germany, Norway, Australia,New Zealand and Great Britain pursued similar idea in the late 19th century, but nothing came to pass.[4]
Working independently, a young Chicago inventor, Arthur Pitney, obtained his first mailing system patent in 1902. Shortly after, he formed the Pitney Postal Machine Company, which became the American Postage Meter Companyin 1912. Pitney's first machine consisted of a manual crank, chain action, printing die, counter and lockout device. Franks' product was a refined form of the machine he had presented earlier [5]
Pitney's company (and its various partners) directly rivalled Edwards Franks' Franking Company of America which was founded in 1911. Franks' company manufactured and distributed a machine much like the one Franks had presented in 1886 at the Worlds Fair. However, the machinations had been streamlined and controls simplified for ease of use. Sales to small and large businesses were good for both Franks' company and the Pitney Postal Machine Company.
In 1919, Pitney joined forces with Walter Bowes, an entrepreneur who had achieved prominence in postal circles through his company, the Universal Stamping Machine Company, which manufactured post office canceling machines. In 1920, the two companies merged to create the Pitney-Bowes Postage Meter Company. In 1926, PBPM Co. (as it was then known) merged with Edward Franks' Franking Company of America and was consolidated and renamed as theFranks Universal Postage Company, or sometimes referred to as The Universal Postage Trust.[6]
In the 1930s Franks Universal entered the European postage market through a partnership with Albert H. Girling (founder of Girling Ltd, a brake manufacturing company) which saw them trade as Franks Consolidated Postage. This investements success allowed Franks and business partner, Girling, to enter into other postage markets around the world.
In 1938, philatelist and Nazi fine art expert, Adolf Ziegler, arranged a mustard-gas attack on FCS's Euro headquarters in Stuttgart, injuring 4 staff.[not in citation given] In later interviews, Zeigler claimed his attack was an attempt to reveal "franking mail for the abomination that it was".[7][not in citation given]1938 continued to be a turbulent year for Franks, as Franks Universal came under investigation for breaches of the Sherman Antitrust Act, much like thetobacco and [oil] industries had experienced previously. The trust was dissolved and the assets were split between four companies. Wright Post, Evans Roberts Godkin Inc,Franks-Girling Universal Postage and Pitney-Bowes Co.[citation needed]
The Model M Postage Meter was authorized on September 1, 1920 and was put into commercial use in Stamford later that year. (In 1986, the American Society of Mechanical Engineers designated the Model M as an International Historic Mechanical Engineering Landmark).[1]
Function[edit]
The postage meter normally consists of a keyboard for entering the postage, three seals, and a stamping mechanism. Years ago, users needed to take their meter to a postal office in order to add additional postage (sometimes called a “reset” or “refill”). That changed in 1979 when Pitney Bowes invented remote meter resetting, otherwise known as Postage by Phone. Today, users can add to their postage balance by telephone, prepaid cards, via the web or through a direct connection over the Internet. The first counter shows the remaining balance. The second counter shows the total postage of the franked consignments. The third one counts the number of prints and is for statistic purposes only.
If the integrated scales are disabled, the postage has to be entered manually via the keyboard. Otherwise the machine calculates the postage regarding the dimensions and the weight of the consignment. Afterwards the letters are automatically run through an aperture, which is limited to the largest allowed dimensions, and the postage is imprinted. The balance-counter subtracts the imprinted value from the balance, the counter of the total adds the same value, and the printing-counter adds one. If the desired postage is no longer topped up, imprinting is denied. After running through, the consignment arrives at the collect pan orientated "postmark up/front". For thicker consignments there are peelable postage strips, which are manually inserted into the machine via an entry on the side.
Types of meters[edit]
Mechanical, manual and rotary-print head meters[edit]
Mechanical meters are letterpress meters that had to be taken to the post office and physically reset by a postal official. These meters were decertified and taken out of circulation by the USPS in 1999.
Manual Set and Rotary Print Head meters were decertified by the USPS in 2002. While more advanced, including remote meter resetting capabilities, this early technology was deemed susceptible to tampering.[8]
Digital meters[edit]
With Digital Print Meters, postage is added through a modem connection.[9] Postage is printed through an inkjet cartridge using special postage ink. The most advanced systems print Information Based Indicia (IBI), a 2-dimensional Data Matrix or bar code combined with visually identifiable characters and symbols. The data matrix contains such information as amount of postage, origin zip code, destination, mail class, weight, and confirmation/tracking numbers.
Leading systems also include IntelliLink technology, which provides access to a complete suite of management information and USPS services such as Delivery Confirmation, Signature Confirmation, Certified Mail and e-Return Receipt. Other preferred features include Weigh-on-the-Weigh and Shape-Based Rating, which automatically calculate the correct postage for mixed-weight and mixed-sized mail.
There are a number of companies offering postage meters, also called franking machines.[10]
Internet- and stamp based meters[edit]
While most mailers use mailing systems, new technologies are making metered mail accessible to even the smallest of businesses.
eBay and PayPal users can print labels with postage using eBay's online postage solution and pay using their PayPal account. This technology, powered byPitney Bowes, provides for a completely browser-based online postage solution.[11]
Other technologies allow the user to print postage from a computer, or from small stamp printers. In the first consumer application for postage meters, customized stamps are also possible.
In 1999, Stamps.com became the first organization to be licensed by the United States Postal Service to print valid postage from a traditional PC printer. Their system allows the user to automatically download and print postage directly onto an envelope or "Netstamp".
The heartbeat of every organization is the mail center. FSO's founders launched a mailroom revolution over 30 years ago. We've been innovating mail service operations ever since.
A postage meter is only one component of a mailing system. Other elements include:
- Base (the hardware on which the postage meter sits)
- Postage Scale (which weighs postage)
- Feeder (sends envelopes through the meter)
- Sealer (moistens the flaps of envelopes)
- Stacker (stacks envelopes)
- Tape Dispenser (when postage cannot be printed directly on the mail piece)
For high-volume mailers, a postage meter may also be incorporated into an inserting system which prepares mail end-to-end.
Today, with a the general decline in paper-based communications, the focus on mail & print services is increasingly about leveraging the latest technology and multi-tasking to ensure maximum cost / value to reflect the rapidly changing communication strategy.
FSO has a systematic and comprehensive approach in (re)IMAGINING mailroom operations to drastically improve workflows efficiencies that deliver cost reductions through streamlining resources, introducing equipment, new services and processes that increase the ROI of the Mailroom function.
- FSO adds value to our clients mail flow in 5 simple ways:
- FSO will REDUCE Your Postal Costs – through automation, accuracy and know-how
- FSO will INCREASE Mailroom Center Efficiency – with smart, intuitive solutions and professional support
- FSO will ENSURE Mail Security – with advanced technology that assures integrity
- FSO will IMPROVE Customer Communications – through professionalism, speed and personalization
- FSO will RAISE Business Productivity – by replacing manual processes and introducing new services and automated methods
In the digital error we find so many untapped opportunities in organizations to get more for less while making better utilization of human resources.
If you or some one you know of would like a free evaluation of your current mailroom operation, where we'll run and present potential ROI and savings, we'll arrange a discreet and swift process that should take only an hour or so and may include:
- A walkthrough of the operation to review work flow processes and procedures
- Uncovering current areas of pain
- Volumes, activity, spend review
- Understanding current roles and responsibilities and a “day in the life of the operation”
For your complimentary (re)imagine analysis, contact me directly at 212-204-1170.
Have a GREAT day,
